CLIENT NEWS: Consortium of UK Police Forces to Deploy NICE Investigate Digital Evidence Management to Streamline Investigations and Reduce Risk

NICE Investigate provides a strong digital management solution while simultaneously keeping police officers safe

NICE (Nasdaq: NICE) today announced that a consortium of four UK police forces (Hampshire Constabulary, Thames Valley Police, Surrey Police and Sussex Police), operating as the South East Regional Integrated Policing Programme (SERIP), has signed a contract with NICE to deploy the NICE Investigate Digital Evidence Management Solution (DEMS). SERIP will roll out NICE Investigate to more than 12,000 officers to streamline investigations and address the challenges of growing digital evidence.

“Having had the opportunity to pilot NICE Investigate in the four forces, we could see the system in action and realise the benefits for our investigations and investigators. 92% of our officers said it would make their investigation more effective,” said a spokesperson from SERIP. “NICE Investigate will be transformational for us, not only in terms of time savings but also through improved policing outcomes that will ultimately reduce threats, harm and risk to our communities.”

Running on the secure Microsoft Azure cloud, NICE Investigate is a one-stop solution for automating manual processes around the collection, management, analysis and sharing of all types of digital evidence. NICE Investigate will seamlessly integrate with the four forces’ records management, body-worn video and interview recording systems so investigators can automatically correlate and gather evidence through a single login.

NICE Investigate will also make it much easier for SERIP forces to collect CCTV video for cases. Investigators can instantly pull up a list of cameras within an incident radius and send off a request to registered businesses located within that geographic area. Any uploaded video is automatically transcoded to a useable format and securely stored in the Microsoft Azure cloud.

“With SERIP now rolling out NICE Investigate, we are providing cutting-edge delivery to an increasing number of forces for their day-to-day digital evidence management and digital transformation, ensuring investigations and evidence sharing are match fit for the digital age,” said Chris Wooten, Executive Vice President, NICE. “NICE Investigate is fast becoming the defacto standard for driving digital transformation in policing across the UK and is gaining momentum around the world.”

To learn more about the NICE Investigate Digital Evidence Management solution visit the NICE investigate website for additional product information by clicking here.

CLIENT NEWS: Global MSC Security Conference & Exhibition 2020 to Help Meet £100k Fundraising Target for Meningitis Now

Global MSC Security today announced that it has chosen Meningitis Now as its charity for the  Global MSC Security Conference and Exhibition 2020, which takes place at the Bristol Hotel in Bristol, on Monday 9th and Tuesday 10th November. The annual event for professionals operating in all areas of the surveillance industry, will help the Bristol and Avon Group (B&A Group) to meet its pledge to raise £100k, for the only charity dedicated to fighting meningitis in the UK.

The B&A Group has already raised more than £75k to help fund the ground breaking vaccine project taking place at the University of Bristol, which is aiming to eradicate all strains of the meningitis virus. A fundraising dinner will be hosted on the eve of the Global MSC Security Conference and Exhibition 2020.

Last year, the Global MSC Security Conference & Exhibition raised £5400 for The Lily Foundation. The Managing Director of Global MSC Security, Derek Maltby states: “Each year the surveillance industry proves its generosity, and I know they will be out in force again for Meningitis Now.” He adds: “With so many fundraising events cancelled and postponed this year due to Coronavirus, it  has never been more important to support our charities.”

Clare Berkely of B&A Group, comments: “We have made huge strides in our pledge to raise £100k for Meningitis Now. We are delighted that Global MSC Security has come onboard to help us to achieve and hopefully exceed our target before the end of this year.”

Registrations for the Global MSC Security Conference & Exhibition 2020 are open: www.globalmsc.net/seminars. Donations for the Bristol and Avon Group Meningitis Pledge can be made now by visiting: www.bristolandavontransport.co.uk/about-us/meningitis-pledge

Every Organisation Should Act Now to Stop COVID-19 Cyber-Attacks Exploiting Weak Passwords

Authlogics, the UK-based identity and access management  specialists, has responded to advice from the National Cyber Security Centre (NCSC) for organisations to use better password management, in order to protect themselves against organised COVID-19 cyber-attacks. The company is providing its Password Breach Status and Active Directory Audit Report free-of-charge, enabling organisations to check in minutes against the Authlogics Password Breach Database (a live report of more than 2 billion records), to determine if and to what extent they have been compromised and exposed.

The Authlogics Reports include:

  • The total number of breached credentials found in Authlogics Password Breach Database.
  • The email addresses of the most breached accounts in the organisation.
  • A per user risk rating, including if they have used their network password for public logon.
  • Next steps on how to secure the organisations infrastructure, comply with new regulations and follow best practice.

Last week, it was revealed by the government that the UK is being targeted by state-backed cyber-attacks. The news  follows a worrying report in March from the Department for Digital, Culture, Media and Sport that almost half of all UK businesses experienced a cyber-attack in the past year, meaning that vulnerabilities exist and are being exploited. The NCSC is urging employees working in healthcare and medical research to change their passwords, as well as encouraging two-factor authentication to help defend against password spraying attacks.

However, as an Operations Manager at an NHS Foundation Trust explains, the process isn’t that straightforward for many organisations: “You can ask staff to reset their passwords, but the tools available to confirm that the password chosen is of adequate strength and complexity are typically manual, time consuming and do not allow a fast-enough response time.” Adding: “What’s more, if the most complex and sensible password is mismanaged, or has been previously compromised, its strength is diminished.”

The solution for this NHS Trust was to work with Authlogics, to  understand its password breach status and then install its award-winning Password Security Management (PSM) and Multi-Factor Authentication (MFA) suite. The comprehensive suite of tools allows IT managers to improve their overall security posture and give businesses a simple, secure, and compliant authentication method for their users.

Now when a member of the Trust’s staff attempts to create a new, Authlogics PSM automatically cross-references the proposed credential against NIST SP 800- 63 Digital Identity guidelines for good password practice, and simultaneously, it checks against the Password Breach Database. If the password has been previously breached, the user is prompted to choose an alternative. The entire password checking and resetting process can be completed in under a second.

Authlogics provides public and private sector organisations around the world with a unique and cost-effective alternative to traditional authentication methods. Its CEO, Steven Hope, states: “The message that using the same password for different accounts, overly simple logins and sharing credentials has been elevated to the level of national importance.” Hope continues: “As a matter of national and corporate security it is vital that every organisation acts today, to ensure they are not the weak link in the chain. With so much disruption and distraction already facing companies, a successful cyber-attack resulting from poor password management is both unnecessary and avoidable.”

In addition to receiving a free no obligation Password Breach Status Report which is available here: https://authlogics.com/password-breach-check, Authlogics is also offering its Password Security Management software (as used within the NHS) free for 30-days, with installation taking just one-day. For more information contact Authlogics on Tel: 01344 568 900 or Email: info@authlogics.com

Prestigious UK Security Industry Award to Recognise Innovation in the Implementation of a Technical Solution

Global MSC Security has today announced that entries are now being accepted for the 2020 Gordon McLanaghan Award, which recognises an individual, project team or organisation that has gone above and beyond, to achieve a technical security solution.

Now in its seventh year, the  free-to-enter award is managed by Global MSC Security and is judged by an independent panel of respected UK security practitioners. The panel look for compelling evidence of innovation and the impact that a technical security solution has had in solving a specific issue. The prestigious award is presented in memory of Gordon McLanaghan, an innovator within the Bristol City Council CCTV and Emergency Control Centre, who sadly passed away in 2014. The previous winners of the Gordon McLanaghan award are:

  • 2019– Dyfed Powys Police
  • 2018– Cornwall Fire and Rescue
  • 2017– Cumbria Constabulary
  • 2016– Gloucester City Council
  • 2015– Jim Guiton, Dacorum Borough Council
  • 2014– Safer Communities Glasgow

The Managing Director of Global MSC Security, Derek Maltby, states: “The Gordon McLanaghan Award is open to any organisation in the UK, that has implemented a truly innovative technical security solution in the past 12 months. Since we launched the award in 2014, it has been dominated by some truly inspiring and successful projects undertaken in the UK public sector.” Maltby adds: “The award is truly agnostic, so if you have a solution that has set a benchmark, or has been delivered in a new and creative way in the private or public arena, we encourage you to enter this year.”

The 2020 winners will be presented with a piece of Bristol Blue glassware and a cheque for £1,000, at a gala charity dinner hosted during the Global MSC Security Conference and Exhibition 2020, on the evening of Monday 9th November, at The Bristol Hotel in Bristol.

The Gordon McLanaghan Award 2020 is free to enter and more information including how to submit can be found here. The deadline for entries is Wednesday 30th September 2020.

TDSi Launches New Track and Trace Function

Integrated security manufacturer TDSi is proud to announce the launch of the new free Track and Trace module for its powerful EXgarde security management software. Track and Trace is designed to help organisations investigate and map the movement of people potentially infected with COVID-19 (or any other dangerous pathogen), so those who have come into potential contact can isolate or seek medical testing/assistance.

TDSi’s Managing Director, John Davies commented, “The Track and Trace module has been rapidly developed in response to global requirements to help contain and fight the spread of COVID-19. Access control systems are very well placed to not only restrict movement but also to accurately record it. TDSi has an ongoing mission of delivering peace of mind, so we are offering Track and Trace as a free download to all users of EXgarde as part of our commitment to help organisations meet the current pandemic needs and requirements.”

TDSi’s Track and Trace module uses the company’s powerful EXgarde software to make a detailed database enquiry, reporting on the movements of specific individuals as they pass through secured access points.

Installed as an application in the EXgarde system, it gives an accurate account of other individuals that have used access points that the infectious person has been in contact with. This data helps managers assess and test those in potential danger of infection, as well as enabling the cleaning of relevant areas and the introduction of isolation measures where appropriate.

John added, “A big part of bringing the COVID-19 pandemic to heel is tracking infections and preventing the further spread of the disease. We have already seen the likes of Apple and Google working on smartphone apps to track contact by infected people, but this requires individuals to actively participate. On the other hand, electronic access control systems do not just rely on people having the right device and app in place, they can track anyone who enters a secured area via their credentials.”

As a free addition to TDSi EXgarde installations, Track and Trace is perfect for any type of organisation and facility. From office and business premises (ranging from SMEs to large multi-national Enterprise), to factories and logistics centres, utilities sites, schools, universities (including multi-site and large campuses), and crucial hospitals and healthcare centres.

At any given time, EXgarde provides a quick but detailed view of how many occupants are within a designated area, with all the access events of any keyholder. Operators can use the TDSi EXPostOffice tool to get notifications of events (focusing on specific key holders and/or the readers that have been touched).

John concluded, “Governments around the world are setting in motion plans for testing, tracking and tracing as a way of bringing their populations and economies out of lockdown. Security systems can play a vital part in assisting in these efforts. TDSi is immensely proud to be assisting by ensuring our systems enable security operators to take a decisive lead in limiting the spread of infection.”

To download TDSi’s Track and Trace for EXgarde for free, please visit the Product Registration Site. The TDSi team can also help with bespoke requirements, please contact +44 (0)1202 723535 or email sales@tdsi.co.uk to discuss your requirements.

Percepto Appoints Vice President of Sales to Support Global Demand for Autonomous Industrial Drone-in-Box

Percepto, the global market leader for autonomous industrial drone solutions, today announced the appointment of Amit Musli to the role of Vice President of Sales.

Amit Musli will build on the success Percepto has achieved in the past 12 months, during which time the company has grown its customer-base across four continents and 10 countries – providing aerial insights for organizations  (including Fortune 500 and the top ASX) in mining, oil & gas, solar and thermoelectric power industries. The company has also established a solid foundation expansion in 2020, having helped many customers to obtain waivers to fly its drones Beyond Visual Line of Sight (BVLoS) in the US, Mexico, Singapore, Portugal, Israel and Italy.

Amit is responsible for managing Percepto’s rapidly expanding global sales team. He brings to Percepto a wealth of experience value selling to large enterprises in the aerospace, defense and cyber industries. He joins the company from Kramer Electronics Ltd, where as a key member of the senior management team he led its corporate sales operations policy and implementation, establishing and managing global sales teams of more than 100 people and generating hundreds of millions of dollars in sales.

“Percepto is a cutting-edge company at the frontier of an industry that is predicted to be worth $100 billion in just five years,” states Amit. “The impact autonomous drone technology is already having on the operations, safety, security and regulatory compliance of industrial organizations cannot be overstated, and it makes this new role at Percepto an immensely exciting opportunity.”

CEO of Percepto, Dor Abuhasira comments on the appointment: “Amit has the expertise and also shares our excitement about Percepto’s global potential. He will lead our expanding sales operations to introduce new organizations, industries and territories, to our DIB solution, as well as supporting existing customers to grow with us, and take advantage of new product and service innovations which we are constantly developing.”

Noetica Helps to Make it Business as Usual for Contact Solutions Agents Now Working from Home During Coronavirus Pandemic

Noetica – A British company, developing software products for the global contact centre market, today announced that it is working with Contact Solutions Limited, to enable agents to work from home during the COVID-19 pandemic.

The Swindon-based Insurance lead trading company has rapidly deployed Noetica’s Synthesys™ contact centre productivity tools and patented SmartBound™ outbound dialler technology, to provide its 40 agents, both working in the contact centre and from home, with a single platform and user-interface from which to manage its large volume of monthly outbound calls.

Contact Solutions IT Manager, Dan Knott, states: “We have moved quickly to enable agents who are vulnerable or need to work from home to do so in exactly the same way as when they are in the contact centre. With Noetica, they simply log on and start taking calls, free from the distraction of moving between applications.”

Dan also observes how the organisation is ideally equipped to handle fluctuations in agent numbers, as a result of those self-isolating and unable to work: “With Noetica we have been able to create more capacity to meet the needs of all of our clients. In fact, we have the ability to handle even more calls than before.” He adds: “For us, our agents, clients and their customers, we have been able to maintain business as usual.”

For Contact Solutions the major change has been the switch from using a rudimentary dialler to Noetica’s feature-rich platform. “There is such a big difference between what we had and what we now have. The scope of possibility is setting our imaginations wild.” Dan explains: “Introducing Noetica has given us the opportunity to review, question and optimise every aspect of our call handling. We now have complete control and can ‘design’ call flows to our exact specifications.”

Looking to the future, Contact Solutions is planning to take advantage of the capabilities its Noetica solution provides and introduce more services to its clients, as well as exploring opportunities to grow the business in new areas, providing contact centre solutions to anyone that is inserted in there services.

Managing Director of Noetica, Steven Brooks, states: “The combination of Synthesys™, SmartBound™  and our NVP™ voice platform, along with our flexible methods of deployment provides contact centres of all sizes with the confidence and capability to pivot quickly and enable more agents to work effectively from home.”

IRMS Announces New Dates for IRMS Conference 2020

The Information and Records Management Society (IRMS) has announced the new dates for the IRMS Conference 2020. The conference will now take place from 29th November to 1st December 2020, at the same venue as planned – the Hilton Birmingham Metropole (NEC). The theme for the conference is ‘Information and Data: The Heart of your Organisation’ and the programme and speakers announced in February are expected to remain unchanged, with registration open now.

These new dates follow extensive discussions between the IRMS, Revolution Events and the venue, and is in accordance with advice from the UK government and other relevant bodies in response to the COVID-19 (coronavirus) pandemic.

Chair of the IRMS, Scott Sammons states: “I would like to thank all our IRMS volunteers, partners and sponsors for working so swiftly to ensure this important annual event for information and records management professionals takes place this year.” Sammons adds: “We are looking forward to welcoming around 400 delegates, speakers and sponsors for what will be a fantastic conference. What’s more, our Gala Dinner now promises to be a Christmas party to remember!”

The IRMS Conference 2020 is being organised by Revolution Events and is sponsored by OASIS, Iron Mountain, Act Now Training, Alaris, Arkivum, EQUINITI, File Stream Fujitsu, GSA, OneTrust, Preservica and Restore.

The IRMS is currently running a number of initiatives to help members connect and share expertise. On 1st April between 8pm and 9pm, Membership Director, Katharine Stevenson will host #IRMSHour on Twitter, discussing the topic of Retention v Destruction. In addition, members can use the IRMS’s SocialLink platform to share files and links for comment, ask questions and access group resources.

Sammons concludes: “Finally, the IRMS would like to offer its support and thanks to its many members who are working at all levels of the NHS and other public sector bodies, in support of those helping to save lives on the front line.”

Registration for the IRMS Conference is open now at www.irmsconference.org.uk.

Complimentary press passes are available from Graham Thatcher: graham.thatcher@prbychief.com

PerpetuityARC Training Responds to Surge in Demand for Online Learning Courses

PerpetuityARC Training, part of Linx International Group – the world’s leading provider of accredited security systems training courses – is responding to a surge in demand, for its portfolio of online training courses. The company is experiencing unprecedented international demand from organisations of all sizes, operating across a wide range of sectors, as they look to ensure they have the skills in-house to coordinate their response to the rapidly changing coronavirus situation.

Director of Sales and Marketing at the Linx International Group, Sarah Hayward-Turton states: “Even the most well-prepared organisations with extensive contingency plans, based on thorough risk assessments, have been stunned by the scale and speed of the situation we currently face.” She adds: “Key personnel off sick or isolated, travel restrictions, offices and stores shutdown, supply-chain issues affected by manufacturing shortfalls, import delays, and panic-buying. These are just some of the issues impacting organisations right now. The scale is unprecedented, but effective risk, crisis and disaster management begins with preparation for the worst case scenario.”

Hayward-Turton adds: “We are helping small businesses with no continuity strategy, through to large multi-national organisations who want to train more employees on the latest methodologies and best practice, to ensure that expertise resides in-house, to help manage their response to this crisis, as well as being as ready as possible for what the future may bring.”

Crucially, the accredited training courses provided by PerpetuityARC Training are available online and all offer CPD points. Courses range from bitesize introductions, through to formal accredited security risk management programmes.

Online training courses available today include:

  • Security Risk Management – Learn how to identify threats, risks and vulnerabilities, and create a comprehensive plan that will enable practical measures to be applied to mitigate the impact.
  • Crisis Management & Business Continuity – Learn about risk assessments, how to identify threats, and how to build a crisis management team
  • Risk, Crisis and Disaster Management – BTEC Level 4 qualification of immediate benefit to those working as security managers, intended to introduce and develop security and risk management to the highest level. The syllabus includes: risk communications, business impact analysis, continuity planning and crisis management, forming and operating a crisis management team, command and control structure and liaison with the emergency services.
  • Managing Security Risk in the Oil and Gas Sector – IQ Level 4 qualification addressing some of the more complex risks associated with the oil and gas industry in a range of environments and examines the risks in upstream and downstream operations. Topics covered include: security risk analysis, corporate social responsibility, human rights, and community management, managing activism risk, managing acts of militancy and terrorism against the oil and gas sector, oilfield and pipeline security, refinery security, maritime and offshore security and downstream (retail security).

Hayward-Turton concludes: “Whilst there is no precedent in modern times for the global situation we are facing, there are tried and tested tools, techniques and methodologies that every organisation can put in place today that will help.”

 All PerpetuityARC Training’s online training course are available at: www.perpetuityarc.com