Noetica to Launch Dynamic Real-Time Skills & Ability-Based Routing Engine and AI-Powered Voice Analytics Partnership at Call & Contact Centre Expo 2020

Noetica – A British company, developing software products for the global contact centre market, today announced that it will focus on the power of real-time insights at Call & Contact Centre Expo, with the launch of its dynamic SABRE™ (Skills & Ability Based Routing Engine) technology and artificial intelligence (AI) powered real-time voice analytics. SABRE™Continue reading “Noetica to Launch Dynamic Real-Time Skills & Ability-Based Routing Engine and AI-Powered Voice Analytics Partnership at Call & Contact Centre Expo 2020”

IRMS Conference 2020 Programme Announced ‘Information and Data: The Heart of your Organisation’

The Information and Records Management Society (IRMS) has revealed a three-day programme of more than 50 speakers, for its annual conference – IRMS Conference 2020. The conference takes place 17th – 19th May 2020 at the Hilton Birmingham Metropole (NEC) and this year focuses on ‘Information and Data: The Heart of your Organisation’. Chair ofContinue reading “IRMS Conference 2020 Programme Announced ‘Information and Data: The Heart of your Organisation’”

DBS Data Launches Full Service Direct Marketing Giving Brands Access to Individual Profiling, Modelling and Mailing at a Fixed Cost

DBS Data, the UK business and consumer marketing data expert today announced the launch of its Full Service Direct Marketing (DM) proposition, providing a solution for highly targeted direct mail for B2C and B2B campaigns, at a price point that would typically be associated with partially addressed and door drop mailings. Brands using the DBSContinue reading “DBS Data Launches Full Service Direct Marketing Giving Brands Access to Individual Profiling, Modelling and Mailing at a Fixed Cost”

Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions

Noetica – A British company, developing software products for the global contact centre market, today announced that it has partnered with Xdroid to integrate its machine learning and artificial intelligence (AI) powered real-time voice analytics, with Noetica’s contact centre and telephony solution platform. The joint solution has been implemented at a large contact centre inContinue reading “Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions”

Linx International Group Makes Security Training More Accessible and Affordable for Armed Forces Personnel with Defence Discount Service

Linx International Group – the world’s leading provider of accredited security systems training courses has today announced it is supporting members of the armed forces, veterans and the wider military community, by offering 28 courses through the Defence Discount Service. A wide range of 28 classroom and online courses, focusing on security management and technicalContinue reading “Linx International Group Makes Security Training More Accessible and Affordable for Armed Forces Personnel with Defence Discount Service”

Tavcom Training and SSAIB Partner to Maintain High Standards Throughout the UK Security Industry

Tavcom Training – the world’s leading provider of accredited security systems training courses and part of the Linx International Group – has today announced a partnership with the Security Systems and Alarms Inspection Board (SSAIB). Tavcom will provide registered firms of the professional certification body with access to technical security training, as part of aContinue reading “Tavcom Training and SSAIB Partner to Maintain High Standards Throughout the UK Security Industry”

TDSi Launches New GARDiS Cyber Secure and Web Embedded Access Controller

Integrated security manufacturer TDSi is proud to announce the launch of its new web server embedded GARDiS access controller. Designed to be fully cyber secure, as well as easy and quick to install, the new controller is available in one, two or four door versions to suit all requirements and budgets.  TDSi’s Managing Director, John Davies commented,Continue reading “TDSi Launches New GARDiS Cyber Secure and Web Embedded Access Controller”

PerpetuityARC Training Launches UK’s Only ASIS Associate Protection Professional Course

PerpetuityARC Training, part of Linx International Group – the world’s leading provider of accredited security systems training courses and an ASIS Preferred CPE Provider – has today announced that it is the first and only organisation in the UK to offer training for the ASIS International Associate Protection Professional® (APP®) certification. The APP® exam assesses the knowledge of security management fundamentalsContinue reading “PerpetuityARC Training Launches UK’s Only ASIS Associate Protection Professional Course”

EEMA Announces its Horizon 2020 Project Involvement and Events Agenda for 2020

EEMA the leading independent European Think Tank focused on identity, privacy and trust, has announced it agenda for the forthcoming year, beginning with participation in a new Horizon 2020 project – Digital Europe for All (DE4A), which commenced on 1st January. The three-year, large scale pilot driven by 13 Member States aims to enable EUContinue reading “EEMA Announces its Horizon 2020 Project Involvement and Events Agenda for 2020”